bk99bat Terms and Conditions

bk99bat ("Platform", "we", "us") is an online betting and casino service operated for adult users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between bk99bat and any user ("you", "member").

By browsing the website, creating an account, participating in any game or using any service, you are agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

bk99bat reserves the right to amend these Terms at any time. Updated Terms will take effect from the date they are published on the website. Continued use of the platform will indicate that you have accepted the updated Terms.

2 Eligibility and Age Verification

2.1 Age Requirement

To register and participate on bk99bat, you must be at least 21 years of age. This platform provides services only to those aged 21 and above. Registration or participation by any underage person is strictly prohibited.

2.2 Eligibility Conditions

To open an account and use the services on bk99bat, you must meet the following conditions:

• You must be at least 21 years of age.
• You are using this platform on your own behalf and for personal purposes.
• All information you provide is truthful, accurate and complete.
• You have not previously been banned or removed from bk99bat.
• You are not affected by gaming addiction or any related issue.
• You have the right to participate in online betting under applicable local laws.

2.3 Age Verification Process

bk99bat reserves the right to verify a member's age and identity at any time. Failure to provide the required documents (national identity card, passport or other government-issued document) for verification may result in the account being suspended or cancelled.

3 Account Registration and Security

3.1 One Account Policy

Each person may create only one account. Creating multiple accounts for the same person, multiple accounts within the same household, or multiple accounts from the same IP address is prohibited. Violations of this rule will result in all associated accounts being cancelled and any earned bonuses or winnings may be forfeited.

3.2 Accuracy of Registration Information

All information provided at the time of registration must be truthful and accurate. Providing incorrect or false information will result in account cancellation and any funds held in the account may be forfeited. If you need to update your information, please contact our support team.

3.3 Account Security

Keep your account login credentials (username and password) completely confidential. You are solely responsible for all activities carried out from your account. If you suspect that your account has been accessed without authorisation, notify our support team immediately and change your password.

3.4 Account Transfer Prohibited

Selling, transferring or assigning an account, the funds held in an account or any rights associated with an account to a third party is strictly prohibited.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

bk99bat supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. All transactions will be completed in Bangladeshi Taka (BDT / ৳).

4.2 Deposit Conditions

• The minimum deposit amount is ৳500 for each method.
• Use only the payment account registered in your name.
• Deposits made through third parties are not accepted and will be returned.
• Once a deposit is successful, it will be instantly credited to your bk99bat balance.

4.3 Withdrawal Conditions

• The minimum withdrawal amount is ৳500.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawals will only be sent to the payment method used for the deposit.
• Withdrawals may be restricted until the wagering requirement for bonus funds is met.
• Withdrawals may be held if identity verification has not been completed.

4.4 Currency and Tax

All transactions are conducted in Bangladeshi Taka (BDT). It is the member's own responsibility to comply with any taxes, duties or legal obligations. bk99bat does not provide any advice on this matter.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

bk99bat offers new members a 100% first-deposit bonus of up to ৳20,000. For example: if you deposit ৳1,000 you will receive ৳1,000 as a bonus, giving a total balance of ৳2,000. Or if you deposit ৳42,000 you will receive the maximum bonus of ৳20,000, giving a total balance of ৳62,000.

5.2 General Bonus Conditions

• Specific terms and conditions apply to each bonus offer and are stated on the offer page.
• A bonus is valid for one account, one household, one device or one IP address only.
• bk99bat reserves the right to withdraw a bonus at any time if evidence of fraudulent activity is found.
• Bonus funds are kept separate from cash funds and cannot be withdrawn before the wagering requirement is met.
• If a member attempts to abuse bonuses or use betting strategies to obtain bonuses, the account may be suspended.

5.3 VIP Program

The bk99bat VIP Program has three tiers: Bronze, Silver and Gold. Weekly cashback applies according to tier:

• Bronze: Up to 0.5% weekly cashback
• Silver: Up to 1.0% weekly cashback
• Gold: Up to 1.5% weekly cashback

Members can advance to a higher VIP tier through regular active play. Specific terms and conditions apply to each cashback payment.

6 Fair Play and Prohibited Activities

6.1 Fair Play Commitment

bk99bat is committed to operating a safe and reliable platform. All our games are conducted on the basis of fair play principles. Your personal and financial information is kept secure using SSL encryption technology.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Any fraudulent or deceptive activity.
• Playing games using software, bots, scripts or automated systems.
• Bonus abuse or bonus hunting strategies.
• Money laundering or illegal transfer of funds.
• Attempting to hack or gain unauthorised access to another member's account.
• Exploiting technical errors or vulnerabilities on the platform.
• Using another person's identity or payment information.
• Operating multiple accounts by the same person.

6.3 Consequences of Violations

If a member is found to be involved in any of the prohibited activities above, bk99bat may take the following action: immediate suspension or cancellation of the account; forfeiture of all balances and bonuses in the account; and legal action.

7 Betting Rules

7.1 Bet Acceptance

Acceptance of bets is entirely at bk99bat's discretion. bk99bat reserves the right to cancel or amend any bet due to a technical error, incorrect odds display or any other reason. In the case of bets accepted at incorrect odds, the correct odds will apply.

7.2 Minimum and Maximum Bets

The minimum and maximum bet amounts are set for each game or event. These limits are displayed in the game interface and may change from time to time.

7.3 Bet Cancellation

Once a bet has been confirmed, it is generally not possible to cancel it. However, in the event of a technical issue or event cancellation, bk99bat may cancel the bet and return the original stake.

7.4 Live Cricket Betting

Live betting is available on international cricket including BPL, IPL, T20 World Cup and ICC tournaments. Odds change in real time during live betting. bk99bat will not be held liable if a connection is lost or a bet is not fully submitted.

8 Responsible Gaming

bk99bat is committed to ensuring responsible gaming. We believe that online betting should be a form of entertainment and should not in any way cause financial problems or mental distress.

8.1 Self-Exclusion Feature

Any member may request to temporarily or permanently exclude themselves (self-exclusion) from the platform. To make this request, please contact us via our 24/7 live chat or email.

8.2 Setting Deposit Limits

Members can set daily, weekly or monthly deposit limits. Once a limit is set it takes effect, and a reduction is applied immediately. An increase is subject to a specified waiting period.

8.3 Support Services

If you feel that you or someone you know has a gambling problem, please contact our support team. To learn more about responsible gaming, please visit our Responsible Gaming page.

9 Privacy and Data Protection

bk99bat places the highest importance on protecting your personal information. Full details on how we collect, store and use the information you provide are given on our Privacy Policy page.

9.1 Use of Information

Your personal information is used only for account management, transaction processing, identity verification, fraud prevention, and fulfilling legal obligations. Your information is not sold to third parties.

9.2 Cookie Policy

Our website uses cookies to improve service quality and enhance the user experience. By continuing to use the platform, you are consenting to the use of cookies.

9.3 SSL Security

All your personal and financial information is protected with SSL encryption technology. We regularly review and upgrade our security practices.

10 Dispute Resolution

10.1 Complaint Submission Process

In the event of a dispute or complaint, please first contact our support team via 24/7 live chat or email. We will make every effort to resolve the issue promptly.

10.2 Resolution Timeframe

After receiving a complaint, our team will get in touch as soon as possible. Complex matters may take more time to resolve, and we will keep you updated at every step of the process.

10.3 Final Decision

In disputes regarding game outcomes, bk99bat's server logs and game records will be considered the definitive evidence. The decision of bk99bat's management authority will be considered final and binding.

11 Limitation of Liability

bk99bat will not bear any liability in the following circumstances:

• If gameplay is interrupted due to internet disconnection or technical issues.
• If the service is disrupted due to unexpected technical errors or server problems.
• If problems arise due to errors by third parties (payment gateways, game providers).
• If loss occurs as a result of sharing your own account information with others.
• If it becomes impossible to provide the service due to a natural disaster or any other unforeseen circumstance.

bk99bat always strives to ensure continuity of service. However, the service may occasionally be temporarily suspended for maintenance work or technical improvements.

12 Account Closure and Termination

12.1 Closure at Member's Request

You may close your account at any time by contacting our support team. Please ensure you withdraw any funds remaining in your account before closing it.

12.2 Closure by bk99bat

bk99bat reserves the right to close any account for the following reasons:

• Violation of any clause of these Terms and Conditions.
• If evidence of fraudulent activity is found.
• If money laundering is suspected.
• If false information is provided during age verification.
• If cooperation with identity verification is refused.

12.3 Funds After Closure

In the case of account closure for standard reasons, any valid balance will be returned. However, in the case of closure due to a rule violation, bk99bat reserves the right to forfeit the balance.

13 Miscellaneous Provisions

13.1 Entire Agreement

These Terms and Conditions, the Privacy Policy, and other policies together constitute the entire agreement between bk99bat and the member, and replace any prior oral or written understandings.

13.2 Severability

If any clause of these Terms and Conditions is found to be invalid or unenforceable under the law, only that clause will be considered void, and the remaining terms will continue in full force and effect.

13.3 Language

The Bengali version of these Terms and Conditions will be considered the original document. In the event of any conflict arising from translation, the Bengali version will take precedence.

13.4 Contact

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team:

• 24/7 Live Chat: Support is available in Bengali
• Email: [email protected]